Global FAQ

Global Frequently Asked Questions

Below are the most common questions from our international wholesale clients across Europe, USA, UK, Middle East, Australia, Africa and Asia.If you have further enquiries, please contact our multilingual sales team directly.

About Products & Global Certification

Q: Are your inflatables legal for commercial use in my country?A: Yes. All products are CE & EN14960 certified (global standard). We also provide UKCA for UK market. Suitable for commercial use in most countries worldwide.

Q: What material do you use for global commercial inflatables?A: 0.55mm–0.6mm heavy-duty waterproof, fire-retardant, anti-UV PVC tarpaulin, suitable for all climate conditions worldwide.

About Global Wholesale & MOQ

Q: Do you accept small trial orders from any country?A: Yes, flexible MOQ for all international clients. Mixed container orders are supported for global buyers.

Q: Can I get bulk discount for large international orders?A: Yes. Tiered discount based on quantity, plus special price for exclusive regional distributors.

About Custom & OEM For Global Clients

Q: Can we print our own logo for our local market?A: Yes. Free logo printing + custom size/colour/theme design for all bulk orders worldwide.

Q: How long does custom design take?A: 1–3 working days for artwork confirmation, then production starts after approval.

About Production & Global Lead Time

Q: How long is production for international bulk orders?A: Standard production: 7–15 working days. Rush order available for urgent global projects.

About Worldwide Shipping & Delivery

Q: How long does sea shipping take to my country?A: Europe/UK: ~20–40 days; USA: ~25–40 days; Middle East/Australia: ~20–35 days; varies by port.

Q: Do you offer door-to-door delivery to my warehouse?A: Yes, we provide DDP/DDU door-to-door service to most countries worldwide.

About Payment & Global Contract

Q: What international payment methods do you accept?A: T/T, L/C and other secure international payment terms. Formal English sales contract signed for every global order.

About Global After-Sales Service

Q: Do you provide spare parts support for international clients?A: Yes. Every order includes free repair kit. We supply spare parts permanently at factory cost, plus online multilingual support.